Cookie Policy
Our Site uses cookies and/or other similar technologies such as device-IDs, pixel tags and web beacons to collect and store information about you.
Please see our Privacy Policy for more details about how we use your personal data and your associated rights.
What are cookies?
Cookies are usually pieces of information or code that a website transfers to or accesses from your computer or device to store, and sometimes track, information about you.
Cookies let websites remember you and your preferences, manage different features and content, store searches, and personalise content.
How do we use cookies?
Our Site uses cookies (alone or combined) to create a unique device ID, and to distinguish you from other users. This helps us to improve your experience and improve our Site. Some cookies only last while you use our Site. Some cookies are used to remember you when you visit again and will last for longer.
We use strictly necessary cookies if it is in our legitimate interests (balanced with your rights). We use all other cookies with your consent.
What cookies do we use?
We use the following cookies:
STRICTLY NECESSARY COOKIES
These cookies are essential for you to be able to move around the Site and use its functions. These Cookies enable the different functions of the Site, make your browsing more secure or provide functionalities that are previously requested by you. As they are necessary for the operation of the Site, they are enabled by default and cannot be refused. We may use these cookies to save your selection of cookies in our configurator, to stabilise your navigation or to make it more secure.
We use AWS Amplify (provided by Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg) to manage secure user authentication and maintain your session state.
We use Stripe to process payments, manage subscriptions, provide billing functionality, and help prevent fraud. When you interact with payment forms, checkout pages, billing portals, or saved payment features, Stripe may use cookies or similar technologies to provide secure payment functionality, authenticate payment sessions, detect and prevent fraud, and support services such as saved payment details. These cookies are generally treated as strictly necessary/security cookies where they are required to provide payment and fraud-prevention functionality.
CognitoIdentityServiceProvider.<id>.idToken
- Stores the identity token containing verified user attributes.
- Duration: Session / Up to 1 day
CognitoIdentityServiceProvider.<id>.accessToken
- Stores the access token used to authorize API requests.
- Duration: Session / Up to 1 day
CognitoIdentityServiceProvider.<id>.refreshToken
- Used to securely obtain new access tokens without re-authenticating.
- Duration: Up to 30 days
CognitoIdentityServiceProvider.<id>.LastAuthUser
- Stores the username of the last successfully authenticated user.
- Duration: Persistent
Stripe
- Payment processing, checkout/session functionality, billing portal, fraud prevention, security, and saved payment features where enabled
FUNCTIONAL COOKIES
These cookies allow us to remember certain information so that you can access our Site and services with certain characteristics that may differentiate your experience from that of other users, such as, for example, the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.
metrana
- Used to store user's configuration of portal
- Duration: Persistent
ANALYTICAL COOKIES
These cookies make it possible to monitor and analyse user behaviour. The information collected through this type of cookies is used to measure the activity of the Site in order to make improvements based on the analysis of the data on the use made by users of the service.
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. This service is provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) for users in the European Economic Area (EEA) and Switzerland.
Data Transmitted to Google
Google Analytics collects infrastructure data, which may include your shortened IP address, device type, operating system, and an assigned online identifier. Because Google operates globally, this data may be transferred to and stored on servers located in the United States. IP addresses are anonymized by default at the server level by Google before any data logging or storage occurs.
_ga
- Used to distinguish unique users and identify individual sessions.
- Duration: 2 years
_ga_<container-id>
- Used to maintain and track unique session state details.
- Duration: 2 years
How to Withdraw Consent and Opt-Out
You can revoke your consent at any time with future effect by opening our on-site Cookie Settings panel and toggling analytics cookies off.
Alternatively, you can block Google Analytics tracking across all websites on the internet by downloading and installing the official Google Analytics Opt-out Browser Add-on. For more details on Google's data privacy practices, please review How Google uses information from sites or apps that use our services and the Google Privacy Policy.
ADVERTISING COOKIES
These cookies store information on the behaviour of users obtained through the observation of their browsing habits, which allows the development of a specific profile to display advertising based on this or to carry out certain advertising actions. We may share this information with third parties for this purpose.
How to control Cookies?
You can set and change your cookies preferences through our [Cookie Settings] tool.
You can also change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers can be found at https://allaboutcookies.org/.
The effect of disabling certain cookies may mean that you are unable to take full advantage of all the features available on our site.